Forex Basics

• Q1 : What is Forex?
• Q2 : What is the FX trading Advantage?
• Q3 : Who trades Forex?
• Q4 : When can I trade Forex?
• Q5 : What moves the Forex Market?
• Q6 : Which currencies are most heavily traded?
• Q7 : Do I need to have any previous trading experience?

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FXFor Japan Questions

• Q1 : What commissions do you charge?
• Q2 : Why should I choose FXFor Japan

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Trading Questions

• Q1 : What is margin?
• Q2 : What is leverage?
• Q3 : What is Rollover?
• Q4 : What is slippage?

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Kawase Trader Support Questions

Firewalls and Anti-virus software

• Q1 : I have a hardware firewall how do I configure this to work with Kawase Trader?
• Q2 : I have a McAfee Internet Security 2005 suite how do I configure this to work with Kawase Trader?
• Q3 : I have a Norton Internet Security 2006 suite how do I configure this to work with Kawase Trader?

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Login Questions

• Q1 : I am getting error code 10060, 10061, 11001 or 11004, what do I do?
• Q2 : I am getting: Illegal login or password: Error code: 0x8004000b or 0x80040009, what do I do?
• Q3 : I am getting "Could not decrypt session key" when trying to login in a Windows 2000/XP PC, what can I do?
• Q4 : I am trying to login and I get "You are currently logged in from IP address . . . . ", what can I do?
• Q5 : I am getting error code Could not create socket 10047
• Q6 : I am getting error code: 80040019
• Q7 : I am getting error code: 0x80040016

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Chart & News Questions

• Q1 : I have problems seeing the Charts or News, what should I do?
• Q2 : I can login to the SaxoTrader 2 but my charts and account summary all display "Action canceled", what shall I do?

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Cryptographic key Questions

• Q1 : Can I run the Kawase Trader on more than one PC?
• Q2 : Is the Kawase Trader secure?

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Download Questions

• Q1 : How do I install Kawase Trader?
• Q2 : How do I uninstall and reinstall Kawase Trader?
• Q3 : I have troubles completing the remote download, can I download Kawase Trader as just one file?

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General Questions

• Q1 : Will Kawase Trader run on my computer?
• Q2 : How do I know if I have the latest version of Kawase Trader?
• Q3 : I am lacking an Instrument/Symbol in my Kawase Trader, how do I find it?
• Q4 : Can I see general information on the Kawase Trader and how each module works?
• Q5 : Does the Kawase Trader work on an Apple Mac?
• Q6 : Does the Kawase Trader work on a Palm / PocketPC?
• Q7 : Can I change the layout of the Kawase Trader?
• Q8 : When I open the Account Summary in Kawase Trader I get "Sorry you aren't entitled to use this function", what do I do?
• Q8 : Does Kawase Trader work on Linux?

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Q1: What is Forex?

A1 : Foreign Exchange is the simultaneous buying of one currency and selling of another. The Foreign Exchange market, also referred to as the “Forex” or “FX” market, is the largest financial market in the world, with a daily average turnover of over US$2 trillion, several times more than all the worlds equities markets combined. (Note: trading is not conducted on a regulated exchange and as a result, there are additional risks associated with forex trading)

 

Q2: What is the FX trading Advantage?

A2 : 

A : 24-hour market

A : trader may take advantage of all profitable market conditions at any time. There is no waiting for the opening bell, breaks for lunch, suspended trading, etc. (Note: trading is not conducted on a regulated exchange and as a result, there are additional risks associated with forex trading)

High liquidity

The Forex market with an average trading volume of over $2 trillion per day is the most liquid market in the world. It means that a trader can enter or exit the market at will in almost any market condition with minimal execution costs or risk and no daily limit.

Low transaction cost

The retail transaction cost (the bid/ask spread) is typically less than 0.05% (5 pips or points). FXFor Japan offers spreads from 0.025% (Gold accounts) so clients can benefit from very small moves in the market.

Profit in rising and falling markets

A : trade in the Forex market involves selling or buying one currency against another. A bull market or a bear market for a currency is defined in terms of the outlook for its relative value against other currencies. If the outlook is positive for JPY, we have a bull market in which a trader profits by buying JPY against other currencies. Conversely, if the outlook for JPY is negative, we have a bull market for other currencies and traders profit by selling JPY against other currencies. In either case, there is always a good market trading opportunity for a trader

No Central Exchanges

The backbone of the Forex market consists of a global network of dealers. They are mainly major commercial banks that communicate and trade with one another and with their clients through high-speed electronic networks and telephones. There are no organized exchanges to serve as a central location facilitating transactions the way the New York Stock Exchange or Tokyo Stock Exchange serves the equity markets. (Note: because trading is not conducted on a regulated exchange, there are additional risks associated with forex trading)

No Insider Trading

The Forex market is so vast and has so many participants that no single entity, not even a central bank, can control the market price for an extended period of time. In fact, interventions by mighty central banks are becoming increasingly ineffectual and short lived. Thus central banks are becoming less and less inclined to intervene to manipulate market prices. It is a very level playing field where anyone at anytime from anywhere can participate and has the potential for good investment returns.

 

Q3: Who trades Forex?

A3 : Historically, the trading of foreign exchange has been dominated by the large international banks. The other major players include central banks, hedge funds, corporations and investment managers. However, with the recent availability of internet based trading systems and reduced fees there has been a rapid growth in the number of retail or private individuals trading forex.

 

Q4: When can I trade Forex

A4 : Forex is a true 24-hour market. This offers a major advantage over stock and futures trading. Forex trading begins each day in New Zealand and then moves around the globes major financial centers to Tokyo, London, and finally New York. Except for weekends, somewhere in the world, there are always market participants actively trading foreign exchange. (Note: trading is not conducted on a regulated exchange and as a result, there are additional risks associated with forex trading)

 

Q5: What moves the Forex Market?

A5 : Foreign Exchange is affected by various economic and political factors. The largest fluctuations in currency prices usually occur during Central Bank intervention, when governments trade in very large amounts in an attempt to either raise or lower the value of their own currency. This, as well as many other factors such as interest rate changes, economic figures, political issues, charting/technical levels, large lot transactions by institutions and much more can move the market. Please see our Currency Guide for country specific information.

 

Q6: Which currencies are most heavily traded?

A6 : The Major currency pairs account for over 80% of Forex transactions, and are therefore the most liquid and attractive to speculators. The 4 Major currency pairs are EUR/USD, USD/JPY, GBP/USD and USD/CHF. The EUR/JPY, AUD/JPY, NZD/JPY and EUR/GBP crosses are also commonly traded.

 

Q7: Do I need to have any previous trading experience?

A7 : FX is a high risk/high reward type of investment. FXFor Japan therefore only accepts as clients individuals who demonstrate the required level of understanding. Please visit our LEARN page for trading basics, tools and tips and click here to review important risk information.

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Q1: What commissions do you charge?

A1 : We charge no fees or commissions whatsoever. FXFor Japan is compensated by revenues from its activities as a currency dealer, including proceeds from buying, selling, converting, as well as holding currencies.

 

Q2: Why should I choose FXFor Japan

A2 : The founder and president have more than 25 years experience in Japan's financial markets between them. This local knowledge backed by commission free trading, 64 currency pairs, mobile access, FXFor Japan's award winning platform and much more offer residents of Japan an unparalleled opportunity to experience the forex markets with confidence and support.

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Q1: What is margin?

A1 : Unlike stocks where margin involves borrowing from a broker/dealer to buy a stock, Forex Margin indicates the minimum amount of money needed to execute a transaction. In this case your deposit acts as collateral for your trades. Typical margin in FX trading is 2% (50 to 1 leverage) of the value of the trade.

 

Q2: What is leverage?

A2 : In FX, leverage is the use of margin to control a large amount of money with a relatively small amount. Leverage is an exceptionally good tool that can be utilized to increase your profits, but it can also increase your losses. It is a key component of FX and requires a trader has a good risk management plan.

How it works?

For Example: in order to trade 100,000 units of USD/JPY traditionally, a trader needs 100,000 US dollars or 1:1 leverage (trading cash). However, with 100:1 leverage, a currency trader is only required to deposit 1/100th of the amount needed, 1,000 US dollars.

 

Q3: What is Rollover?

A3 : In the spot Forex market trades settle two business days from the transaction date. If a trader sells 10,000 euros on Tuesday, the seller must deliver 10,000 euros on Thursday unless the position is held open and rolled over to the next value date. Roll over involves exchanging the expiring position for a position expiring the following settlement date. However, the positions being exchanged are not usually valued at the same price. If a trader is long the currency bearing the higher interest rate, the position “being sold” is worth more than the position being acquired. The reverse is also true; if a trader is short the currency bearing the higher interest rate, the trader is acquiring a position worth more than the one “being sold”. The amount of the difference varies based on the currency pair, the interest rate differential between the two currencies, and fluctuates day to day.

Wednesday 3day roll

On Wednesdays, the amount added or subtracted to an account as a result of rolling over a position is three times the usual amount. This “3-Day” rollover accounts for settlement of trades through the weekend period. When there are bank holidays in either settlement country the normal roll schedule does not apply.

 

Q4: What is slippage?

A4 : Slippage relates to orders being filled at a price which is worse than the stop price requested by the customer. Slippage on all stop orders is possible during times when Kawase Trader is closed, around fundamental announcements, and times of extreme market volatility.

FXFor Japan's Kawase Trader is closed from Sat at 6am Tokyo until Monday at 4am Tokyo. During this time markets may move. All stops which are due for execution will be filled at the opening rate which FXFor Japan is quoting Monday at 4am. See weekend stop/limit orders

Stops may also slip during fundamental announcements and extreme market volatility. The release of fundamental data and extreme world events many times causes increased volatility in the market. When economic data or world events are announced, the market may “ gap” in a particular direction. This means that there are no tradable prices between the actual price the market was trading prior to fundamental release or world event and the price available after the market has adjusted, following the release or event. Prices move very quickly and orders are filled in some cases at prices very far away from the stop price. This can be a consequence in any market that is affected by an influx of data around these times.

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Q1: I have a hardware firewall how do I configure this to work with the Kawase Trader?

A1 : Kawase Trader communicates with the bank's server via various TCP Ports. Kawase Trader attempts to automatically detect the correct communications settings from your Internet Explorer setup.

If you are having problems using Kawase Trader and you are situated behind a firewall or proxy server, check with your system administrator that the relevant ports are open.

 

Q2: I have a McAfee Internet Security 2005 suite how do I configure this to work with the Kawase Trader ?

A2 : This will explain how to get the Kawase Trader to run if you have the McAfee Security 2005 version 7.0 suite installed on your PC.

1) During the installation phase of the Kawase Trader, the McAfee Security Suite will come with an alert stating that program Kawase Trader is requesting access to the internet. Click on the button “ Grant Access” in order to continue and complete the installation of the Kawase Trader.

After the installation is complete you will want to run the Kawase Trader for the first time. You will be presented with a login screen and using your provided login credentials click on the Ok button in order to logon to the Kawase Trader.

2) The McAfee Security Suite will come with an alert stating that the program IitClientStation2.exe is requesting access to the internet. Click on the “ Grant Access” button in order to continue to login on the Kawase Trader.

You are now logged into the Kawase Trader and have configured the McAfee Internet Security Suite to work with the Kawase Trader.

Please be aware that when new updates are available for the Kawase Trader, the McAfee Internet Security Suite will ask you the same question as in point number 2.

 

Q3: I have a Norton Internet Security 2006 suite how do I configure this to work with the Kawase Trader?

A3 : To get the Kawase Trader to run if you have the Norton Internet Security 2006 suite installed on your PC please do the following:

1) During the installation phase of the Kawase Trader, the Norton Internet Security suite will come with an alert stating that the program Kawase Trader is requesting access to the internet. Click on the button “ CLOSE” in order to continue and complete the installation of the Kawase Trader.

2) The Norton Internet Security suite in default security mode will come with an alert stating that Norton Internet Security suite has learned that "IitClientStation2.exe" should access to the internet. Click on the "CLOSE" button to accept the alert.

3) If the Norton Internet Security suite is set to "high security", Norton Internet Security will ask if Java applets should be allowed to run on your PC, allow these Java applets when using the Kawase Trader as Java is an integrated part and is required in order to get the Kawase Trader to run correctly.

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Q1: I am getting error code 10060, 10061, 11001 or 11004, what do I do?

A1 : These errors are related to the Kawase Trader not being able to connect to the trading server. Try the following, step-by-step:

1) To check your internet connection, go to a)  Open the Kawase Trader b)  Click "Change Connection Settings", then go to: Connection Settings c)  For the SIMULATION system, the "URL or Domain name" should be: simulation.saxobank.com For the LIVE system, the "URL or Domain name" should be: livetrade.saxobank.com Port number should be 1001 "Use HTTP" and "Connect via proxy server" should NOT be ticked.

3) You can test connectivity through port 1001 on our port test page by pressing the "port test link". If everything is ok, you should get "You have reached the trading system port test page using TCP port 1001".

 

Q2: I am getting: Illegal login or password: Error code: 0x8004000b or 0x80040009, what do I do?

A2 : This is caused by using the wrong login id or password, you are connecting to the wrong platform or your account has expired.

1) Delete your user name and password from the login screen, carefully retype these and try to login again

2) Click WORK OFFLINE in the login box, check the "URL or domain name" is correct for the platform you want to connect to:

Simulation platform: simulation.saxobank.com
Live platform: livetrade.saxobank.com

3) If you are still getting this error message then email including the error message, the platform you want to connect to (Demo or Live) and your login id.

 

Q3: I am getting “Could not decrypt session key&rldquo; when trying to login in a Windows 2000/XP PC, what can I do?

A3 : 

1) Click OK to the error “Could not decrypt session key”.

2) A new prompt will appear “There is a Key Mismatch, please....” please click “Close Window” to this error.

3) Go to Tools (on the top menu) >> Key management >> Delete current Key, delete the current key.

4) You will be asked “In order to login again, you will need either to load a backup key or generate a key”, Click OK.

5) You will be taken to the Key Management screen, if you have a backup of your last key, load this. Otherwise click on “Generate new key”, Click “Yes” to proceed.

6) You now need to contact your Account Executive or contact Customer Services on +45 39 77 40 01 in order to get the key activated.

 

Q4: I am trying to login and I get "You are currently logged in from IP address . . . . ", what can I do?

A4 : You are getting this error message because you are logged into Kawase Trader from another/or the same computer.

Close the Kawase Trader on the PC you first logged into to be allowed to login on the current computer.

If you have confirmed there is not another connection then please email:

 

Q5: I am getting error code Could not create socket 10047

A5 : The PC is using Windows 95 which is no longer a supported operating system. Please upgrade to Windows 2000 or newer.

 

Q6: I am getting error code: 80040019

A6 : This error will appear if the server is down for maintenance.

 

Q7: I am getting error code: 0x80040016

A7 : Your account has been locked out. Please contact Customer Services on +45 39 77 40 01 to open it again.

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Q1: I have problems seeing the Charts or News, what should I do?

1) The Charts require Microsoft .NET 2.0 and News require Java

• a) Close the Kawase Trader
• b) Manually download and install the .NET 2.0
• .NET 2.0
• c) Open the Kawase Trader and login again, check the charts/news

2) Internet explorer security settings, if the security level of the internet explorer, is too high, the charts and streaming news, can in some cases be blocked.

• a) Open up Internet explorer, Tools >> Internet options
• b) Click Security
• c) Click trusted sites (in green)
• d) Click sites
• e) Remove the tick from "Require server verification (https:) for all sites in this zone"
• f) Enter the site URL: http://cf-charts.iitech.dk
• g) Click Add
• h) Enter the site URL: http://cf-misc.iitech.dk
• i) Click Add
• j) Click Ok and then Ok.
• k) Close Internet Explorer
• Close the Kawase Trader and login again, check the charts/news

3) To make sure you have the latest version of Java go here

 

Q2: I can login to the Kawase Trader but my charts and account summary all display "Action cancelled", what shall I do?

A2 : This maybe caused by the Kawase Trader web modules using the Internet Explorer proxy settings it they are present and the proxy settings are entered incorrectly or are no longer in use.

To solve this please do the following:

1. Open Internet Explorer
2. Go to Tools and then Internet Options
3. Find and click on Connections
4. Click on the LAN settings button, make a note of these settings you see in case you have to roll back to this configuration.
5. Remove any tick marks on the LAN settings window, except automatically detect settings
6. Click OK and OK
7. Restart the Kawase Trader and try viewing the web modules again

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Q1: Can I run the Kawase Trader on more than one PC?

A1 : Yes, it is possible to run the trader on more then one PC.

On the simulation this can be done by just downloading the system to the second PC using this link and logging on with the same login id and password: Demo Trader
(NOTE: You can not login to the Kawase Trader twice using the same login id.)

On the Live platform you have to do the following:

1) To download the Trading platform onto the second PC, use this direct link: Kawase Trader Live

2) When this is done you have to export your existing cryptographic key:

a)	Log into the working Trading platform
b)	Tools >> Options >> Key Management >> Backup Key >>Enter a Password for the key (Note that this password is only to secure the key on the removable media) >> Choose a location (Floppy a:\ is recommended) >> A messages will appear 'Your Key has been saved'.

3) Now you need to transfer the key to another PC where you have installed the Kawase Trader:

a)	Log into the Kawase Trader, you will be asked "In order to login again, you will need either to load a backup key or generate a key".
b)	Say 'OK' to that message and go Tools >> Options >> Key management, Click the "Load backup key" button
c)	Choose the location where you are loading the key from and then enter the password you chose in 2b), when you have been successful a message will appear 'Key imported successfully'.
d)	Login to the Kawase Trader on the second PC, this time encrypted

 

Q2: Is the Kawase Trader secure?

A2 : In a word - Yes:

All communications between the Client Station and the bank are encrypted using the Microsoft CrytoAPI and uses the Microsoft Base (or Enhanced) Cryptographic Provider. The encryption algorithms used are the RSA public key exchange algorithm and the RC4 stream encryption algorithm with a session key length of 40 or 128 bits.

Private/Public key pairs are used to authenticate users, which are randomly generated from the Client Station in coordination with the bank. The public key is automatically sent to the bank for storage and the private key is stored on the client's machine. The private key can be either 512 or 1024 bits long and for all practical purposes, is impossible to break.

With proper local administration of their User ID and Password, clients can be confident that they are well protected against misuse of their accounts from the Internet.

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Q1: How do I install the Kawase Trader?

A1 : You can reinstall the Kawase Trader for the relevant platform, from the link below:

• Demo Trader
• Kawase Trader Live

 

Q2: How do I uninstall and reinstall the Kawase Trader?

A2 : You can do the following:

• 1) Go to START >> settings >> Control panel >> Add-remove programs.
• 2) Click on Kawase Trader and click remove
• 3) Go to My Computer and then navigate to C:\program files and delete the folder called FXFor Japan Silver (or FXFor Japan Gold)
• 4) Reinstall the Kawase Trader for the relevant platform, from the link below:
•  
• Demo Trader
• Kawase Trader Live

 

Q3: I have troubles completing the remote download, can I download the Kawase Trader as just one file?

A3 : Yes, you can:

1) Please click on the links below to install the Kawase Trader for the simulation platform:

a) Demo Trader

1) Please click on the links below to install the Kawase Trader for the live platform:

b) Kawase Trader Live

c) Login to the Kawase Trader and click "Yes" to accept the upgrade

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Q1: Kawase Trader run on my computer?

A1 : Kawase Trader can be used on a PC with any of the following Microsoft Windows operating systems:
Windows 2000, Windows XP, Windows Vista or Windows 2003 server.

Internet browser requirements:
Internet Explorer 5.5 or later must be installed but does not need to be the default browser.

Kawase Trader requires a PC with the following minimum and recommended specifications:

• Minimum
• CPU :  Pentium 1.5 GHz
• Free hard disk space :  200 MB
• Modem/Internet connection :  56 kbps modem (56 kbps is possible but not recommended. 56 kbps might present problems when downloading the installations and upgrades)
• Screen resolution :  1024 x 768 (16 bit)
• RAM :  512 MB (1.5 GB if you are running Microsoft Windows Vista, because Windows Vista alone needs 1 GB)

• Recommended
• CPU :  Pentium 4, 2.5GHz or faster
• Free hard disk space :  200 MB
• Modem/Internet connection :  256 kbps or faster
• Screen resolution :  1280 x 1024, true color (24 bit) colors.
• RAM :  2 GB (at least 2 GB if you are running Microsoft Windows Vista, because Windows Vista alone needs 1 GB)

Other requirements:
Support for right-to-left languages must be installed in Windows, in order to run the Arabic version.

• 1) Open Regional and Language Options in Control Panel.
• 2) On the Languages tab, under Supplemental language support, select the Install files for complex script and right-to-left languages check box.
• 3) Click OK or Apply.
• 4) After the files are installed, you must restart your computer.

Adobe Acrobat Reader must be installed in order to view some of the analysis pages, incorporated into the Kawase Trader The latest version of the program can be downloaded from Adobe.

The system must support long file names, i.e. file names that are longer than 8 characters plus a file extension For example, file names such as 'Supertrader.doc' must be possible.

Macromedia Flash Player 6.0 or later is required to view some elements of the Help. The newest version of the program can be downloaded free of charge from Adobe.

A : JAVA virtual machine must be installed to view the Streaming News and Instrument Information pages.

Internet Connection:
Access to the Internet is required through an Internet Service Provider (ISP), either directly or from behind a firewall/proxy which allows TCP Traffic through Port 1001 or HTTP traffic. Refer to the Firewall setup page.

Macintosh:
Kawase Trader has not been tested on Macintosh, and therefore we cannot guarantee full functionality. We recommend using an Intel based Macintosh with a bootcamp Windows installation.

Hand-held devices:
Kawase Trader cannot be run on handheld devices - Windows CE is not supported.

Linux:
Kawase Trader cannot be run on Linux - 'For PC' emulation software is not supported.

Windows 95 and 98 (First edition):
Not supported

 

Q2: How do I know if I have the latest version of the Kawase Trader?

A2 : You will always have the latest version of the Kawase Trader.

Whenever you start the Kawase Trader, it automatically checks for updates and notifies you when an update is available. You can then choose to update immediately or wait for a more convenient time.

 

Q3: I am lacking an Instrument/Symbol in my Kawase Trader, how do I find it?

A3 : The Instrument/Symbol is not showing because you do not have the most up to date instrument list on your PC. To make sure you have the latest instrument list go to the installation folder of Kawase Trader (usually: C:\Program Files\FXFor Japan(Silver or Gold)\Kawase Trader(Silver or Gold) find all the files with the extension .Xic and delete these files.

You should now recieve the latest instrument list.

If you still can not retrieve the Instrument/Symbol you require then please contact Customer Service to check that your account indeed is setup for the Instrument/Symbol.

 

Q4: Can I see general information on the Kawase Trader and how each module works?

A4 : You can see this in the online help under the “Info” tab

 

Q5: Does the Kawase Trader work on an Apple Mac?

A5 : No, the Kawase Trader relies on some of the Windows Operating system components so therefore will not work on the Mac OS.

We have heard of a few people that have installed the Kawase Trader on a Windows Emulator on a Mac and got the software working. This will not be supported by Technical Support.

 

Q6: Does the Kawase Trader work on a Palm / PocketPC?

A6 : At the moment there is no version of the Kawase Trader that runs on the Operating System of a PocketPC or Palm device.

 

Q7: Can I change the layout of the Kawase Trader?

A7 : Kawase Trader layout can be completely customised enabling you to:

• - Add, edit or delete Views (with their access tabs) from the respective trade menus.
• - Add modules to a view from the respective trade menus.
• - Save changes to the workspaces from the File menu. You will also be asked if you want to save any changes when you exit the Client Station.

For more information refer to 'Customising your trading platform' in the Help function within Kawase Trader (press the F1 key to start the help function)

 

Q8: When I open the Account Summary in the Kawase Trader I get "Sorry you aren't entitled to use this function", what do I do?

A8 : This is more than likely because your Security settings are too high in Internet Explorer.

To show the account summary please do the following for Windows 2000/XP

• 1) Close the Kawase Trader
• 2) Open Internet Explorer
• 3) Click tools >> internet options
• 4) Click security
• 5) Click trusted sites (in green)
• 6) Click sites
• 7) Remove the tick from "Require server verification (https:) for all sites in this zone"
• 8) Enter the site URL: https://mitsweb.iitech.dk
• 9) Click Add
• 10) Click OK and then OK
• 11) Close Internet Explorer
• 12) Open the Kawase Trader and login

 

Q9: Does the Kawase Trader work on Linux?

A9 : At the moment there is no version of the Kawase Trader 2 that runs on the Operating System of Linux.

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